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Shipping Policy

 

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Do you offer free shipping?

Yes! Net retail orders of $100 or more ship free to addresses within the continental United States only.  Standard shipping method applies. Please allow 7-10 business days for delivery.  

 

International Shipping:

FlawlessSkinForever offers International shipping services on our U.S. based retail web site.  Additionally, any orders placed outside of the U.S. with a U.S. shipping address will be cancelled and refunded. However, consumer must pay for these costs as international shipping is higher, longer & will be calculated individually for each consumer. 


Freight Forwarding Companies:

Please note that the use of a Freight Forwarding Company for FlawlessSkinForever.com orders is restricted. If it is determined that a Forwarding Company was used, all Mehron return and replacement policies are void. Mehron is not responsible for damage, defect, material difference, or loss that occurs to goods delivered via a Freight Forwarding Company.



Shipping Rates and Out of Stock Items:

Shipping and handling charges are determined by the merchandise weight, shipping method, and the shipping location of your order.  If any items are out-of-stock at the time of shipping, the items will be credited to your method of payment and a notification will be sent to you via email.  FlawlessSkinForever (FSF) makes every effort to ensure that all products are always in stock, but during peak sales periods item availability may vary.

About Standard Delivery:

Our Standard Domestic Delivery carriers are UPS and USPS.  Any orders, including expedited, placed after 1pm EST, will be processed the next business day. Orders placed during the Holiday season may take longer.  Standard Domestic Delivery orders usually arrive within 7 – 10 business days for in stock items.  Please provide a complete, valid address for delivery. Indicate if the address is RESIDENTIAL or COMMERCIAL.

If the address provided upon checkout matches the address we shipped to and your tracking reads as successfully shipped, it is the sole responsibility of USPS to deliver it to you. We are not responsible for lost or stolen packages. Please contact your local post office should any problems arise. FlawlessSkinForever does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Tip: If you're not going to be home during delivery hours, we suggest calling the USPS and asking them to hold your package at a local post office for pick up to prevent it from being lost or stolen. If an item is returned to FlawlessSkinForever due to an incomplete/incorrect address, a refund less the shipping cost will be issued upon return of the package.

FlawlessSkinForever employs a live rate shipping calculator from UPS and USPS.  The actual weight of your ordered products, zip code, handling, and the shipping method are used to calculate the shipping cost.

Rush service and premium shipping are available for delivery on Business Days (Monday through Friday).  Non-standard shipping services will be quoted based on order size, shipping weight, level of service required and carrier selected.  Weekend delivery is available at an additional cost, but needs to be specially requested at the time of order.



Do you ship to PO Boxes/APO/FPO addresses?

Yes, via the US Postal Service. Delivery to APO/FBO locations can take up to 10 days after shipping.  Orders shipping to P.O. Boxes and Military Addresses (APO, FPO, etc.) can ONLY be shipped via USPS Priority or First-Class Mail.  Please note that flammable items cannot ship via USPS, so if you have any flammable items in your shopping cart, you will need to enter a street address for delivery.

Why do I only see UPS Ground as the shipping Method?

Certain removers and makeup items are considered flammable by the U.S. Department of Transportation. These items are not permitted to travel via air, so they can only be shipped via UPS Ground.  If any item in your order falls into this category, the shipping option for entire order is restricted to UPS Ground.

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